Last Updated: 20th January, 2026
Welcome to the official website of the Estate, Rent and Commission Agents Association of Nigeria (ERCAAN).
These Terms of Use govern your access to and use of the ERCAAN website, including its pages, publications, directories, forms, digital services, member-related information, resources, and other content made available through the website.
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these Terms, please discontinue use of the website.
1. About ERCAAN
The Estate, Rent and Commission Agents Association of Nigeria (ERCAAN) is a professional association established to promote and support responsible, ethical, and professional practice within the estate, rent, and commission agency sector in Nigeria.
ERCAAN’s activities include promoting professional standards, encouraging ethical conduct, supporting its members, providing professional information and resources, and advancing public confidence in the real estate agency profession.
Information about ERCAAN, its structure, membership, activities, programmes, and professional standards may be provided through this website.
2. Purpose of This Website
The ERCAAN website is intended to provide information and digital services relating to the Association and its activities.
The website may provide:
- Information about ERCAAN and its leadership and organisational structure;
- Information relating to membership and professional participation;
- Information about ERCAAN events, meetings, conferences, and training programmes;
- Publications, announcements, news, notices, and other resources;
- Information relating to members and participating real estate practitioners;
- Contact and enquiry channels;
- Membership or registration forms;
- Professional and educational resources;
- Links to external websites and services; and
- Other services or features introduced by ERCAAN from time to time.
ERCAAN may add, modify, suspend, or discontinue any website feature or service where reasonably necessary.
3. Use of the Website
You agree to use this website lawfully and responsibly.
You must not use the website:
- For any unlawful, fraudulent, deceptive, or malicious purpose;
- To impersonate ERCAAN, an ERCAAN officer, member, employee, representative, or another person;
- To submit false, misleading, or fraudulent information;
- To interfere with the security, operation, or availability of the website;
- To attempt to gain unauthorised access to restricted areas, systems, accounts, or information;
- To introduce malicious code, viruses, or other harmful material;
- To collect or misuse personal information belonging to other users;
- To reproduce, modify, distribute, or commercially exploit ERCAAN content without appropriate permission;
- To use ERCAAN’s name, logo, marks, or other identity materials in a manner that suggests an unauthorised affiliation or endorsement; or
- In any manner that may damage the reputation, rights, or legitimate interests of ERCAAN or other persons.
ERCAAN reserves the right to restrict or terminate access to website features where there is a reasonable basis to believe that these Terms have been violated.
4. Information Provided on the Website
ERCAAN makes reasonable efforts to ensure that information published on its website is useful, accurate, and relevant. However, information may occasionally contain errors, omissions, outdated material, or information supplied by third parties or individual members.
Website content may therefore be updated, corrected, amended, or removed without prior notice.
Information on this website should not automatically be treated as a substitute for professional, legal, financial, property, or other specialist advice.
Where a matter requires professional advice or verification, users should obtain appropriate independent advice and conduct their own due diligence.
5. Member and Practitioner Information
The website may contain information about ERCAAN members, real estate practitioners, businesses, chapters, or other persons associated with the Association.
Where such information is published, it may have been supplied by the relevant member, practitioner, chapter, or other authorised source.
The publication of a person’s or organisation’s information on the ERCAAN website does not, by itself, constitute a guarantee of:
- The person’s character or conduct;
- The quality of their services;
- The outcome of any transaction;
- The accuracy of every statement or representation made by them;
- The condition, ownership, availability, value, or legality of any property;
- The financial standing of a practitioner or business; or
- The performance of any contractual obligation.
Users should independently verify relevant information and undertake appropriate due diligence before entering into a property transaction or professional relationship.
6. Real Estate Listings and Transaction Information
Where the website contains property listings, advertisements, property descriptions, contact information, transaction-related information, or other real estate content, such information may be provided by members, practitioners, advertisers, partners, or other third parties.
ERCAAN does not automatically become a party to any transaction, agreement, tenancy, sale, lease, agency arrangement, commission arrangement, or other relationship formed between users and a listed practitioner or property owner.
Users are responsible for conducting appropriate verification and due diligence before entering into any real estate transaction.
Nothing on this website should be interpreted as a representation by ERCAAN that a particular property, practitioner, agent, landlord, tenant, buyer, seller, or transaction is suitable for a user’s individual circumstances.
7. Membership and Association Services
Certain sections or services of the website may be available only to ERCAAN members, applicants, officials, chapters, or other authorised users.
Where a separate membership application, registration process, membership requirement, policy, constitution, regulation, or other ERCAAN document applies to a particular service, that document may govern the relevant relationship in addition to these Terms of Use.
Submitting an online application or registration does not necessarily mean that membership, registration, accreditation, participation, or any other status has been approved.
ERCAAN may require information or documentation necessary to process applications or provide particular services.
8. User-Submitted Information
Where the website allows users or members to submit information, including forms, enquiries, applications, profiles, documents, comments, event registrations, or other material, you are responsible for ensuring that the information you provide is accurate and that you have the right to provide it.
You must not knowingly submit information that is:
- False or materially misleading;
- Fraudulent;
- Defamatory or unlawfully harmful;
- Infringing another person’s intellectual property or privacy rights;
- Malicious or designed to compromise the website; or
- Otherwise unlawful.
By submitting information to ERCAAN through the website, you acknowledge that ERCAAN may process and use that information for the purpose for which it was submitted and for related legitimate Association activities, subject to the ERCAAN Privacy Policy and applicable data protection requirements.
9. Intellectual Property
Unless otherwise stated, the content published on this website is owned by, licensed to, or used with permission by ERCAAN.
This may include:
- ERCAAN’s name and branding;
- Logos and visual identity;
- Text and written materials;
- Publications;
- Photographs and graphics;
- Documents and downloadable resources;
- Website design and elements;
- Original materials produced for ERCAAN; and
- Other protected content.
You may view, download, or print materials made available for personal, informational, educational, or legitimate professional use, provided that you do not remove applicable copyright, ownership, or attribution notices.
You must not reproduce, republish, modify, sell, distribute, or commercially exploit ERCAAN’s protected content without appropriate permission.
10. ERCAAN Name, Logo and Identity
The name, logo, insignia, marks, and other identifying materials of ERCAAN must not be used in a manner that falsely suggests that a person, organisation, product, service, property, transaction, campaign, or publication is officially endorsed, sponsored, approved, or operated by ERCAAN.
Members and other authorised persons may use ERCAAN branding only in accordance with applicable Association requirements and permissions.
11. External Websites and Third-Party Services
The ERCAAN website may contain links to external websites, social media platforms, payment providers, technology services, partner organisations, or other third-party resources.
These links may be provided for convenience or informational purposes.
ERCAAN does not necessarily control or endorse the content, services, policies, security, availability, or practices of external websites.
Your use of a third-party website or service is subject to that provider’s own terms and policies.
12. Website Availability and Security
ERCAAN aims to maintain a reliable and secure website but does not guarantee that the website will always be available, uninterrupted, error-free, or free from security vulnerabilities.
The website may occasionally be unavailable because of:
- Maintenance;
- Technical issues;
- Updates;
- Hosting or infrastructure problems;
- Network interruptions;
- Security incidents;
- Events outside ERCAAN’s reasonable control; or
- Other operational circumstances.
Users should not assume that information submitted through an online form has been successfully received unless an appropriate confirmation has been provided.
13. Payments and Online Transactions
Where the website provides payment, registration, membership, event, training, or other transaction-related services, additional terms may apply.
Payments may be processed through third-party payment providers. ERCAAN may not directly control the systems, availability, security, or processing procedures of such providers.
Users should review relevant transaction information before completing a payment.
Where a payment, refund, cancellation, or registration policy applies to a particular service, that policy will govern the relevant transaction.
14. Privacy
Your use of the website may involve the collection and processing of personal information.
ERCAAN’s handling of personal information is described in the ERCAAN Privacy Policy.
By using features of the website that require personal information, you acknowledge that such information may be processed in accordance with the Privacy Policy and applicable Nigerian data protection requirements.
15. Complaints and Professional Conduct
ERCAAN may provide channels through which members of the public, members, practitioners, or other persons can submit complaints or concerns relating to professional conduct.
Submitting a complaint through the website does not automatically establish that the allegations are true or that any person has breached an ERCAAN rule.
Complaints may be subject to applicable ERCAAN procedures, constitutional provisions, professional standards, and other relevant rules.
ERCAAN may request additional information or documentation where necessary to consider a complaint.
16. No Guarantee of Transaction Outcomes
ERCAAN is not responsible for guaranteeing the outcome of an individual real estate transaction or professional engagement between parties.
Users remain responsible for:
- Verifying identities and authority;
- Confirming ownership and relevant property documentation;
- Reviewing contractual terms;
- Confirming applicable fees and commissions;
- Conducting appropriate searches and due diligence;
- Obtaining independent legal or professional advice where appropriate; and
- Making their own decisions regarding any transaction.
Nothing on the website should be interpreted as a guarantee that a particular transaction will be successful, lawful, profitable, or suitable for a particular user.
17. Limitation of Responsibility
To the extent permitted by applicable law, ERCAAN shall not be responsible for losses arising solely from a user’s reliance on incomplete, outdated, inaccurate, or third-party information published through the website.
This does not exclude or limit any responsibility that cannot lawfully be excluded or limited under applicable law.
Nothing in these Terms is intended to remove any legal rights or protections that users may have under applicable Nigerian law.
18. Changes to the Website and These Terms
ERCAAN may update, modify, or discontinue portions of the website and may revise these Terms of Use from time to time.
When changes are made, the updated version will be published on this page together with a revised “Last Updated” date where appropriate.
Your continued use of the website after updated Terms have been published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms of Use shall be interpreted in accordance with the laws applicable in the Federal Republic of Nigeria.
Where a dispute arises concerning the use of this website or services provided through it, the parties should first seek to resolve the matter through appropriate communication or applicable ERCAAN procedures before pursuing any other remedy available under Nigerian law.
Nothing in these Terms prevents a person from exercising a legal right or remedy available to them under applicable law.
20. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permissible.
The remaining provisions shall continue to apply.
21. Entire Agreement
These Terms of Use, together with any additional terms, policies, notices, or conditions expressly applicable to particular ERCAAN services, constitute the terms governing your use of the relevant website services.
Where a specific ERCAAN policy or agreement conflicts with these Terms in relation to a particular service, the specific policy or agreement may take precedence for that service.
22. Contact ERCAAN
If you have questions about these Terms of Use, the ERCAAN website, or any matter relating to the Association’s digital services, please contact the ERCAAN National Secretariat through the official contact channels published on this website.
Estate, Rent and Commission Agents Association of Nigeria (ERCAAN)
Official Website: https://ercaannational.org.ng/
Email: info@ercaannational.org.ng
Address: Swan Building, National Stadium, Surulere, Lagos, Nigeria
Document Status: Official Website Terms of Use
Last Reviewed: 1th September, 2026